Accessibility

Our Commitment

At Juicebox, we believe that accessibility is the foundation of meaningful digital connections. Our aim is to create experiences that everyone can enjoy, regardless of their abilities, age, or background. We are committed to listening, learning, and evolving to keep our platforms inclusive and free from barriers.

While achieving 100% compliance is a continuous process, our goal is to follow recognized accessibility standards while focusing on the needs of real people. We’re dedicated to balancing guidelines with user experience to create digital experiences that matter.

Our Approach

This website has been baselined against WCAG 2.2 AA guidelines throughout all phases of the project, we want everyone to be able to us use it, with least barriers as possible and which

We’ve designed this website with accessibility in mind, following key principles from the WCAG 2.2 AA guidelines. Although we haven’t undergone formal certification, we’ve applied good practices and processes to minimise barriers and improve usability.

To continuously improve, we’ve use a variety of methods to assess our website:

Manual reviews and improvements at every stage of the project
Manual reviews based on WCAG guidelines
Testing with up to 400% zoom
Using Android’s TalkBack feature
Compatibility checks with NVDA and Microsoft Narrator
Ensuring accessible keyboard navigation
Automated checks using WAVE, Accessibe, and Rocket Validator

Personalising Your Experience

We’ve aimed to make our website user-friendly, but you may find it even easier by adjusting your device’s settings. For help with customising your experience or using built-in accessibility features, visit this guide.

If you need further support, we’re happy to arrange a call to assist you.
https://www.w3.org/WAI/meta/customize/

Known problems with this site’s accessibility

We know that there are some accessibility problems with this site, and we are regularly reviewing and making amendments as soon as we can.

We are currently working to fix:

Keyboard Accessibility of Forms in Modals: Forms within modals are not fully accessible using a keyboard. Users can become stuck or accidentally navigate behind the modal.
AI Tool in Case Studies: Interacting with our AI tool in case studies is not fully accessible using a keyboard, making it difficult for users who rely on keyboard navigation. We are improving its accessibility to ensure it is easy to use for everyone.
Auto-Looping Preview Videos: Some preview videos in our case studies are set to auto-loop as part of a design choice. While the videos do not have sound, we understand that this may still cause issues for some people. If you prefer to stop media from autoplaying, please review the accessibility settings on your devices to configure your experience.

Let’s Improve Together

We’re committed to making our website better for everyone. If you come across anything that’s difficult to use, we’d love to hear from you. You can reach us using this form to share your feedback.

To help us understand the issue quickly, please include:

The web address or title of the page where you found the problem
A description of the problem
The device, browser, or software you’re using

We appreciate all constructive feedback about accessibility and usability and promise to review every suggestion carefully.